Cyber Times International Journal of Technology & Management

Today’s RD organizations create an increasing volume of unstructured content which contains document files, e-mail message, video and images, instant messages, web pages,  and other digital assets. The steeply decreasing costs for storage and the accessibility of enormous scale storage systems, enable enterprises to store all the applicable business data. Thus enterprises are facing increasing challenges concerning management of content. Management of this is a considerable challenge in the case to share content within specific groups and persons internally and externally. The generalization from this study shall be insights on the ECM use in INDIAN RD organizations, which may be valuable for related work/practices in other organizations and contexts, at present or in the future. This study also  contributes to the scarce academic research that so far has been conducted concerning  the new and emerging ECM concept, suggesting further research within the ECM field that presumably will continue to grow the following years.